Features
Everything you need to run a self-managed waiting room.
FrontDesk gives you an iPad kiosk, QR code check-in, instant push notifications to the right provider, custom branding, and multi-location management — all included at $50/month.
14-day free trial · No credit card required · From $50/mo
Built to order
Missing something? Ask us to build it.
We're small on purpose, which means the people who build FrontDesk are the people who answer your email. If a feature would make your front desk work better, tell us — most requests are live in one to two weeks, not queued behind a roadmap.
All Features
Included in every plan
iPad Kiosk Check-In
Turn any iPad into a professional check-in station. The kiosk app runs in guided access mode — clients can check in, but can't navigate away from the screen. Mount it on a stand, prop it on the desk, or wall-mount it.
QR Code & Link Check-In
No iPad? No problem. Generate a QR code from your dashboard and post it at the door, include it in appointment reminder emails, or send it as a text. Clients scan it with their phone and check in in their browser.
Instant Push Notification
The moment a client checks in, their selected provider gets a push notification on their iPhone or Android phone. Silent, instant, and specific — only the right person gets notified.
Provider Selection at Check-In
Clients select their specific provider during check-in. Perfect for group practices and multi-staff businesses where multiple providers share a waiting room — everyone gets notified for the right clients.
Branding Studio
Upload your logo and set your brand colors with a live preview. The kiosk updates in real time as you design — so your waiting room iPad looks like it belongs to your practice.
Multi-Location Management
Manage multiple offices from one admin dashboard. Each location has its own provider list, branding, QR code, and kiosk configuration. $15/month per additional location.
Check-In Log
See a full, timestamped history of every check-in at every location. Useful for verifying attendance, understanding peak arrival times, and resolving any "did they check in?" questions.
iOS & Android Provider Apps
Providers download the FrontDesk app on their phone to receive check-in notifications. The app is free for providers. Works on iPhone and Android. Notifications arrive even when the phone is locked.
Admin Dashboard
Manage providers, locations, branding, and check-in settings from a web-based dashboard. Add providers, adjust the check-in flow, update branding, and review logs without touching the iPad.
Optional · Feature one
First name at check-in
A provider who gets an anonymous "a client has arrived" still has to walk out and look. Ask for a first name at the kiosk and the notification answers that for them.
One extra tap for the client
The kiosk asks for a first name before the client picks who they are seeing. No last name, no date of birth, no account lookup.
Notifications that name the person
Instead of "someone has arrived", the provider sees who is waiting — so they know whether to head out now or finish their note.
Off unless you ask for it
When the feature is off, the field never appears and the server discards a first name even if one is submitted. Nothing is stored unless your practice turns it on.
Optional · Feature two
Billing consent at check-in
The conversation about payment responsibility usually happens at the desk, or not at all. Put it on the kiosk instead: clients read your message and answer before they finish checking in.
Your wording, not ours
Write the consent message yourself in the Kiosk Terminology tab. Most practices use a short line about card-on-file or responsibility for the balance.
Recorded with the check-in
Each client's response is saved alongside their arrival, so the check-in log shows who agreed and when.
A clear yes or no
The screen is a deliberate step, not a pre-ticked box buried in a form. Clients read it and answer before they finish checking in.
Once the feature is on, the consent wording lives under Company Portal → Kiosk Terminology — edit it whenever your policy changes, no support ticket needed.
Questions
FrontDesk Features — FAQ
What features does FrontDesk include?
FrontDesk includes iPad kiosk check-in, QR code check-in, instant push notifications to the right provider, a provider-selection check-in flow, a custom Branding Studio (logo + brand colors with live preview), multi-location management from one dashboard, a check-in log with timestamps, iOS and Android apps for providers, and admin tools for managing providers and locations. All features are included in every plan starting at $50/month.
Does FrontDesk support multiple locations?
Yes. FrontDesk supports multiple locations from a single admin dashboard. Each location gets its own provider list, QR code, kiosk configuration, and branding settings. Additional locations are $15/month each beyond the first. This makes FrontDesk suitable for group practices, multi-location salons, and service chains.
Can I customize the kiosk branding in FrontDesk?
Yes. The Branding Studio lets you upload your logo and set your brand colors. A live preview shows you exactly what the kiosk will look like before you publish. This means your waiting room iPad displays your practice or business identity — not a generic app screen.
Does FrontDesk send push notifications or text messages?
FrontDesk sends push notifications to providers via the iOS and Android apps. When a client checks in and selects a provider, that provider receives an instant push notification on their phone. FrontDesk does not currently send SMS text messages to providers — notification delivery is via the FrontDesk app.
Does FrontDesk require a receptionist to operate?
No. FrontDesk is designed to operate without a receptionist. Clients check in themselves on the iPad kiosk or QR code, and providers receive push notifications automatically. Many businesses use FrontDesk specifically to eliminate the front-desk check-in role, reducing overhead and letting staff focus on their work.
What hardware does FrontDesk work with?
The kiosk mode requires any iPad running iOS 14 or later. Providers use FrontDesk's iOS or Android app on their own phone to receive notifications. The QR code check-in mode requires no dedicated hardware at all — clients use their own phone. The admin dashboard is web-based and works on any modern browser.
Can FrontDesk collect a client name or a billing consent at check-in?
Yes, both are optional features switched on per practice. First-name capture asks the client for a first name at the kiosk so the provider notification says who is waiting instead of just that someone arrived. Billing consent shows a message in your own wording that the client answers before finishing check-in, and records each response alongside the arrival in the check-in log. Both are off by default, and an admin can request them from the FrontDesk features page.